Effective date: 15 August 2026
findmeaschool.au is operated by Portable Labs, based in Melbourne, Victoria, Australia (“we”, “us”, “our”). findmeaschool.au helps parents and carers discover and compare Australian schools, and — if you choose to use it — build an AI-generated exam preparation plan for your child. This policy explains what personal information we collect, why, and how we handle it.
We only collect what we reasonably need to run the features you use. You are not required to create a child profile or upload anything — the school directory, map, comparison and shortlist features all work without it. If you choose not to provide this information, the only consequence is that the Preparation Planner has less to work from, or cannot be used at all.
We want to be blunt about this rather than let you discover it later. A real Australian school report or assessment document is rarely just marks. Depending on the school and the child, it may include:
That last category is sensitive information under the Privacy Act 1988 (Cth), which carries stronger protections than ordinary personal information. We therefore treat every uploaded document as if it contains sensitive information about a child, whether or not it actually does.
We collect it only with your express consent. Consent to this is not bundled into accepting our terms. Before your first upload is processed you are shown what will happen — including that the document is sent to Anthropic in the United States — and you must affirmatively agree. You can withdraw that consent at any time by turning off AI processing in your account and deleting the documents; withdrawing does not affect processing already carried out, and does not affect your use of the free parts of the service.
Please upload only what the planner actually needs. If a document contains information you would rather not share — a medical annexure or a support-plan attachment, for example — remove those pages or enter the results by hand instead. Every upload is optional.
findmeaschool.au is a service for adults. Accounts are for parents, carers and guardians, who must be 18 or over. We do not knowingly collect information directly from children, and children do not have their own logins.
All information about a child reaches us through the parent or guardian who holds the account. By entering it, you confirm you have parental responsibility for that child (or the authority of someone who does) and that you consent, on the child's behalf, to us handling it as described in this policy.
We consider a child's best interests when we design these features: uploads are off by default, nothing about a child is ever public, plan content is age-appropriate, and we collect the minimum the feature needs. Where a child is old enough to understand, we ask that you tell them what you are uploading and what the planner will do with it. Their school reports are, after all, about them.
Australia's Children's Online Privacy Code is being made by the Office of the Australian Information Commissioner and is expected to be registered by 10 December 2026. We are building to it now. When it commences we will apply its consent rules: broadly, a young person aged 15 or over can consent for themselves, and for a child under 15 a person with parental responsibility consents and the child is notified. We will update this policy and the in-app consent flow to match the Code as registered.
We use information about a child only for the purpose you gave it to us for — building and running that child's plan — and for directly related purposes such as security and support. We do not use it for advertising or profiling, we do not sell it, and we never use it to train AI models.
The Preparation Planner and the AI assistant are powered by Anthropic's Claude models, accessed through Anthropic's commercial API. To generate a plan we send Anthropic the material the plan is built from: the uploaded document (as a file or image), the results and notes recorded on the child profile, the child's year level and state, the target exam and date, and the plan being refined.
This is a disclosure to an overseas recipient, not just storage. Anthropic processes the data on servers in the United States. There is currently no Australian data-residency option for this API, and we will not pretend otherwise. United States privacy law differs from Australian law, and you may have fewer or different rights there.
What we can tell you about Anthropic's handling:
Under section 16C of the Privacy Act 1988 (Cth), Portable Labs remains accountable to you for how Anthropic handles this information as if we had handled it ourselves. If something goes wrong at Anthropic with data we sent, that is our responsibility to you, and you can raise it with us directly.
Supabase and Vercel also store and process data outside Australia, including in the United States. The same accountability applies to them.
The Preparation Planner is an automated process: software reads your child's information and produces an output without a human reviewing it first. Australian privacy law will require this to be explained from 10 December 2026, and we are explaining it now.
A plan is guidance for you, the parent. It is not a diagnosis, an assessment of your child's ability, a prediction of a result, or a decision that affects any right or entitlement your child has. It does not go to any school, exam body or third party. AI output can be wrong — you remain the decision-maker, and we ask you to read it with that in mind. If a plan says something about your child that you think is inaccurate, tell us at contact@portable-labs.com and you can also regenerate or delete the plan yourself.
AI processing of your child's documents is an affirmative, separate choice, not a condition of using the site. If you never turn it on:
Turning it off later stops future processing and lets you delete what was uploaded. Note that the AI chat assistant, which you use by typing into it, sends your messages to Anthropic in the same way — so do not paste your child's report into the chat if you do not want it processed.
We use a small number of service providers to run findmeaschool.au. We do not sell your personal information to anyone, and we do not share it with advertisers, data brokers, schools or tutoring businesses.
These providers process data on our behalf under their own privacy and security commitments. We may also disclose information where the law requires it, or where it is reasonably necessary to protect someone's safety or to enforce our terms.
We do not keep personal information longer than we need it. Concrete periods:
Deleting removes data from our live systems immediately. Encrypted backups held by our infrastructure providers are overwritten on their own cycle, within 30 days. Copies already sent to Anthropic fall away under their 30-day retention default.
You can access, correct or request deletion of your personal information at any time. Much of your data can be managed directly in the app; for anything else, contact us at contact@portable-labs.com and we will respond within 30 days. If you think something we hold — including something an AI plan says — is inaccurate, out of date or misleading, tell us and we will correct it or note your disagreement against it. If you have a privacy concern we cannot resolve, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
If we suspect personal information we hold has been lost or accessed without authorisation, we will assess what happened within 30 days. If the breach is likely to cause you serious harm, we will notify you and the OAIC as required by the Notifiable Data Breaches scheme, and tell you plainly what was affected and what to do about it. We will not sit on it.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). A small business exemption may currently be available to us. We do not rely on it. Given that we handle children's information and are moving to a paid service, we commit to meeting the APPs in full, and to the Children's Online Privacy Code once it is registered.
We take reasonable steps to protect your information:
No online service can guarantee absolute security, so please use a strong, unique password and tell us straight away if you think your account has been accessed by someone else.
We may update this policy as the product evolves. We will post the updated version on this page with a new effective date, and for material changes — including any change to how your child's information is processed — we will take reasonable steps to notify you before the change takes effect, and will ask for fresh consent where the law requires it.
Questions or requests about privacy: Portable Labs, Melbourne VIC, Australia — contact@portable-labs.com.